Privacy Policy

Last updated: July 13, 2026

RiseByK (“we,” “us,” “our”) operates risebyk.com (the “Site”). This Privacy Policy explains what information we collect when you visit or order from the Site, how we use it, and the choices you have.

Information we collect

  • Order information — name, email address, phone number, and the items you order, collected when you place an order at checkout.
  • Payment information — we do not collect or store your full card or bank details ourselves:
    • Card payments are processed securely by Stripe. Stripe handles and stores your card information directly — we never see or store your full card number.
    • Zelle and Venmo payments are sent directly through your own Zelle or Venmo app to our business account; we only see that a payment was made, not your banking credentials.
  • Communication information — if you contact us through the Site’s contact form, we collect what you provide (name, email, message).
  • Marketing sign-up information — if you opt in to our newsletter or text updates, we collect your email address and/or phone number for that purpose only.
  • Automatically collected information — like most websites, our Site uses cookies and similar technologies (via WordPress and WooCommerce) to remember items in your cart, keep the Site secure, and understand basic site usage.

How we use your information

We use the information we collect to:

  • Process and fulfill your order, including sending your pickup address and details
  • Respond to questions submitted through our contact form
  • Send you newsletter or promotional updates — only if you’ve opted in
  • Keep our Site secure and functioning properly

We do not sell your personal information. We only share it with the service providers below, who need it to help us run the Site and fulfill your order.

Third-party service providers

  • Stripe — card payment processing
  • WooCommerce / WordPress — our store and website platform
  • MailPoet — email newsletter delivery, if you opt in
  • Dreamhost — website hosting

Each of these providers handles data under its own privacy policy.

Email & text message communications

If you opt in at checkout or through our sign-up form, we may send you occasional emails or text messages about new flavors, order reminders, or promotions.

  • You can unsubscribe from emails at any time using the unsubscribe link in any email.
  • You can stop text messages at any time by replying STOP to any message.
  • Message and data rates may apply. Message frequency varies.
  • We never sell your contact information for someone else’s marketing.

Data retention

We keep order and contact information for as long as needed to fulfill orders, maintain business records, and meet tax and accounting requirements.

Data security

We take reasonable steps to protect your information, including relying on secure, PCI-compliant payment processors for all card transactions. No method of transmission over the internet is 100% secure, and we can’t guarantee absolute security.

Children’s privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.

Your choices

You can:

  • Request a copy of the information we hold about you
  • Ask us to correct or delete your information
  • Unsubscribe from marketing emails or texts at any time

To make any of these requests, contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version.

Contact us

Questions about this policy? Reach us through our contact form.